What to Do When Your HP Laptop Screen is Cracked

Accidents happen, and when they do, it can be a hassle to figure out what to do next. If you have an HP laptop and the screen is cracked, you may be wondering if it is covered under warranty. Unfortunately, the answer is usually no. The warranty covers defects in materials and workmanship, but not damage caused by external physical force.

However, there are still some options available to you.

Replacement Screens

Replacing the screen on your laptop may not be as expensive or difficult as you fear. You can find replacement screens online and instructions for how to install them. If you are in college, you may want to call your parents and let them know that their child needs to pay for the replacement.

Accidental Damage Service

Accidental damage is any damage due to an involuntary act that is not the direct result of a manufacturing defect or failure.

This type of damage is not covered by the standard product warranty, but it can be covered by an optional add-on service. This type of service should not be confused with an occasional dead or stuck pixel on the LCD panel.

Best Practices

Laptop users can strive to get the most out of their laptops to maximize stability, durability and ease of use. This includes avoiding dropping or hitting the laptop, closing the cover while there is an object in the keyboard area, or even holding the laptop next to the screen. If your Dell laptop has been accidentally damaged but is not covered by the accidental damage service offer, contact Dell technical support for repair options.